Capture maximum ROI by maintaining the best defense against inevitable attacks.  Reduce your security licensing costs and on-premise capital investments by leveraging SureTech.coms expertise and infrastructure. Switch to our SNAP Complete Protection Serviceour automated security solutionand free your staff from complex deployment, upgrades and management. Get automatic protection against known and unknown threats, and let us manage your security from centralized data-center based security center.  The Total Protection Service costs only pennies a day more than unmonitored and unmanaged alternative.

Benefits:

Comprehensive coverage in a single AntiViurs as a Service solution

• Whether your business has 50 or 5,000 employees, protect desktops, servers, and email against viruses, spyware, spam, phishing, vulnerabilities, web threats, and hacker attacks; managed by SureTech.coms operations control center

Always On

• Uninterrupted protection that's never obsolete, with daily automated updates, and service upgrades through our SNAP management platform. Our solution transparently updates via an Internet connection-no maintenance required, no disruptions, and no connections to the local network are necessary to get continuous protections

Lowest Total Cost

• Fewer than 3 infections per 1,000 computers over last 3 years as compared with over 200 per thousand for typical antivirus software
• No need to dedicate any staff to maintain your security, or buy additional security management software, on-premise hardware, or technical support. Get integrated security, transparent updates ...

Pro-actively administer, monitor and maintain your computer assets and network using our Kick IT to the Cloud operations center and 24x7 HelpDesk.  Guaranteed to eliminate downtime to the greatest extent possible with a target 99.9% uptime for onsite equipment.

 Features

SureNetwork Assurance Program (SNAP) Monitored Alerts Service continually monitors detailed hardware and software configurations for all equipment to:

1. Quickly spot potential issues with a digest view of critical computer data, such as CPU and memory load, disk space, registry keys and DLLs in use. Set alerts or schedule tasks based on thresholds  for multiple groups of computers
2. View and optimize the settings of remote computers including environment variables, virtual memory, time settings and shared resources.
3. Ensure stringent corporate security with a layered security system that includes 128- to 256-bit SSL encryption, individual user access permissions, Windows authentication, support for RSA SecurID and detailed logging

Remote Support

• Allows authorized users to take control of the keyboard and mouse of remote machines through a web browser for an experience almost just as if they were physically at the remote computer for remote troubleshooting, maintenance or repair
• Transfer files between local and remotely accessed computers - all transfers are encrypted so data are secure

Proactive update and security Patch management

• Eliminates security vulnerabilities due to out of date patches and updates
• provides compatibility and performance testing and proactive policies to patch deployment
• eliminates annoying "do you want to update" notices and downtime 

Complete Antivirus

State of the art server to securely manage all your files and manage your network too

Security - Keeping Your Business Safe

Confidential information has to be carefully safeguarded to remain confidential. SureTech's email encryption solution does just that, in two ways: E2EE (end-to-end encryption) and organization DLP (data leak prevention). You can apply our E2EE solution to just certain users, who can then choose to activate the encryption capabilities when needed. Or apply it to your entire organization for automatic protection against data leaks according to your procedures and policies. What's more, these solutions allow you to comply with HIPAA, SOX and GLBA regulations using a tool you already know: Outlook®.

End-to-end encryption

Easy to use - simply install a plug-in for seamless integration with Outlook Patented email delivery slip - tells you who has received, opened, forwarded or replied to your message Same security technology as online banking services No email address changes required Brandable Outlook plug-in and web portal Encryption service not required for recipients

Questions?

Contact our team! Solutions@suretech.com or by phone at 800-882-8701 (8 am - 6 pm M-F)

Welcome Hosted MS Exchange for everyone

We offer a proactive approach with solutions that are Powerful, Flexible, Secure & Cost Efficient.

Our cloud solutions offer a predictable fixed monthly fee, customized implementation and the highest performance.

If we manage your existing infrastructure we will optimize your current IT investment.

Our Network Solutions include:

• 7 Layer Security Infrastructure and Policies cloud computing and networks
• SNAP Monitoring Alerts cloud computing and networks
• SureDesk cloud computing and networks
• SureFiles comprehensive network file storage
• SNAP Complet AntiVirus
• On-site server management and maintenance
• Network management and security
• Routers, cabling and network design
• VPN and remote access solutions
• Workstation management and maintenance
• Collaboration tools such as SharePoint and FTP services
• PBX and VoIP phones
• Business Process Management
• Customized software and management of all system upgrades for standard software.

Making sure your data is secure, recoverable, and redundant is our number one goal. 

According to a survey by DTI/PriceWaterhouse Coopers, 70% of small businesses who experience a data loss go out of business within the year.  Let us help ensure your data is backed up properly.

Filtering, Backup, and Encryption

Tired of sorting through junk email to get to the data that matters most? With SureMail, we remove spam, viruses, spyware, and fraudulent emails before they reach your inbox so you dont have to.

No time for backups? No Problem! With SureMail, backups are performed every night and stored offsite, password protected, and saved for four weeks. This means you no longer have to worry about email recoverability. After all, thats our job.

Are you worried about e-mails falling into the wrong hands? We dont blame you. Privacy is a huge concern at most businesses, which is why SureMail supports 128-bit encryption via HTTPS to protect your connection to our facility.

Onsite Security and Physical Integrity

Hackers are getting clever thats why you need an email system that stays one step ahead of them. For hacker defense, SureMail utilizes 24/7 system monitoring and master system administrators using Cisco IOS Firewall and Microsoft Internet Security Acceleration (ISA) Servers. Not only do these tools protect you from hackers by securing your networks, but they improve the overall performance of your server as well.

Unstable voltage or abrupt power failure can easily cause a network server to crash. As part of your disaster recovery plan, you can rest assured that no physical calamity to your office location will cause any ...

In short, Massmind Portal provides:

• A robust content management system
• A community management system to promote participation of your audience with your website
• Broadcast tools to communicate via email with your audience
• Integration into a larger network through which we can easily promote your content, events, and promotion ideas

Our Unique Approach

We promote membership generated bottom-up participation in organizational discussion. This strategy ensures greater participation and use as opposed to traditional centrally broadcast or "top-down" communications to groups and audiences that are expensive and require staff to administer.

Massmind Portal Overview

• Virtual Commons for every class and alumni group integrated under the umbrella of YaleNet.
• Integration with AYA services and Yale databases and web applications from (universal login) to YaleStation.org
• Include an electronic broadcast channel as well as bulletin board and discussion tools.
• Encourage contributions from all interested members through easy to use posting, allowing these spontaneous contributions to connect the entire membership. Since participation reflects the natural interest of the group, there is minimal editorial expense for collecting an ever-increasing amount of compelling content.
• Increase participation rates among currently inactive constituents by facilitating easy periodic electronic communications.
• Provide centralized membership contact management with online access available to any authorized client administrators.
• Provide a fully hosted technology that requires no technical expertise or resources from the client.

Massmind Portal Features

• Ease of use and simple implementation
• No technical expertise is required by the customer, group, or end-user for installation or maintenance.
• Email Newsletter management
• Customizable customer profile and relationship management data
• Member log-in for restricted access
• Staff and member profiles (Facebook)
• User-driven events and activity calendar
• User-driven, attractive, and easy to use bulletin ...

Please visit our interactive ROI calculator to see how our solutions will work for you.

• Data is backed up, once as a full seed copy, then incrementally, everyday (M-F)
• All changes are kept for a default of 7 days
• Backup sets are fully encrypted with user chosen pass-phrase

• HelpDesk - Help When You Need It

   

  24X7 U.S. Based Call Center

  SureHelp call center and helpdesk guarantees you have email, telephone and remote control support whenever you need it.

  By leveraging Internet access to support from anywhere, our techs can copilot any compter just as if we were on site, and deliver comprehensive support tailored to your needs.

  SureHelp means having experts at your finger tips so your team can focus on your business rather than troubleshooting your technology.

  • Support for all major brand hardware and business software
  • Unlimited number of level 1 support requests per user
  • Predictable monthly fee
  • Problem-solving methodology adapted to your specific needs

  Setup And Value

  We strive to get you out of the break-fix model of IT services through our cloud solutions.  However, your physical machine, phone, or wiring and cabling still needs to be maintained.  We have top level 1 through 3 level technicians that can fix any computer issue. 

  We know that to be successful, our team must become an extension of of your organization and a seamless part of your team.  To accomplish this we follow a deliberate transition methodology to study needs and working environment of each client in order to deliver:

  • Clear Kowledge Base and definitions of unique client systems and standard procedures
  • Enforce customized client security policies
  • Coordinate HelpDesk staff and Client user training

  SureHelp Level I HelpDesk

  • Unlimited calls or emails per user
  • Predictable fixed subscription pricing per user
  • Proven calm 'bedside manner' and problem solving experience

  SureHelp Level II HelpDesk

  ]]> Alberto Molina SureTech.com Wed, 16 Dec 2009 15:52:19 -0400 http://w99.suretech.com/13322/HelpDesk http://w99.suretech.com/13251/One_Point_of_Contact We Make IT Work Together

  SureTech.com's services offer one point of contact for all your IT solutions. Services include onsite management of networks, servers, workstations and equipment; virtual desktops; cloud computing and data centers; data back up, storage and security; custom web and interactive applications; office communications tools; and 24/7 support.  

  We offer customer driven solutions for your workflow.

  Step 1

  We will start by getting to know your business and your goals.

  Step 2

  We will offer a SureNetwork Assessment Program (8-10 hour process) FREE for any new client in order to develop a proposal that is right for your business.

  Step 3

  Our proposal will offer ways you can optimize your existing infrastructure to get the most out of your current IT.  You will also learn about the new age of Cloud Desktop solutions which when appropriate are hands down more affordable, reliable and efficient than any other IT solution.  

  ]]> Alberto Molina SureTech.com Tue, 24 Nov 2009 12:23:36 -0400 http://w99.suretech.com/13251/One_Point_of_Contact http://w99.suretech.com/6177/Features_List TopazPort Features List
  1. A robust content management system
  2. A community management system to promote participation of your audience with your website
  3. Broadcast tools to communicate via email with your audience
  4. Integration into a larger network through which we can easily promote your content, events and promotion ideas

    

  Strategic

  1. Long term commitment to engage your members/audience with online tools that compete with and supersede mass market social network online services
  2. Long term strategy and commitment to push the envelope for online collaboration with affinity groups and clubs
  3. Deep experience with high traffic community web applications (iTurf, ESPN, Disney)
  4. Deep experience with sensitive Brand management online (Disney, high end professional services firms, YAAMNY)
  5. Deep experience as a full service technology services consultancy SureTech.com
  6. Unique approach of supporting membership generated bottom-up participation in organizational discussion  
     
     
      

  Technical Features In Detail
  

  1. User Driven Attractive and Easy to Use Bulletin Boards
     • Allow members and visitors to participate and contribute content (for example):
       • News announcement
       • Calendar Events
       • Rental Classifieds
       • Job Opportunities Classifieds
     • Collaborative WYSIWYG Editng and Publishing of Articles and all Site content
     • Enable topic categorization such as volunteering opportunities or upcoming event descriptions
     • User controlable categorization of all material by section
     • Easy creation of new post types
     • Dozens of built in post types with easy system for adding new fields and types of content
     • All event and classifieds have a post start and end date
     • Easy upload of photos and embedding ...
  ]]> David McKinnis SureTech.com Mon, 14 May 2007 20:00:00 -0400 http://w99.suretech.com/6177/Features_List http://w99.suretech.com/11124
  
    

  Pro-actively administer, monitor and manage your computer assets and network using IT Reach.  Ensure the lowest Total Cost of Ownership for networked equipment.

  • Allows SureTech.com to monitor detailed hardware and software configurations for all of the PCs or servers running SureNetwork Monitoring including:
    
  1. Quickly spot potential issues with a digest view of critical computer data, such as CPU and memory load, disk space, registry keys and DLLs in use. Set alerts or schedule tasks based on thresholds you define for multiple groups of computers
     
  2. View and optimize the settings of remote computers including environment variables, virtual memory, time settings and shared resources.
     
  3. Ensure stringent corporate security with a layered security system that includes 128- to 256-bit SSL encryption, individual user access permissions, Windows authentication, support for RSA SecurID and detailed logging
     
  • Allows authorized users to take control of the keyboard and mouse of remote machines through a web browser for an experience almost just as if they were physically at the remote computer.
    
  • Transfer files between local and remotely accessed computers. All transfers are encrypted so data are secure.
    
  • Allows SureTech.com to have secure and logged unattended access to approved machines
    
  1. includes notification display when a computer is remote controlled
     
  ]]> Bonnie Little SureTech.com Sat, 24 Jan 2009 20:15:23 -0400 http://w99.suretech.com/11124 http://w99.suretech.com/4895/OneClickClubs_offers_low_cost_Virtual_Town_Square TopazPort now offers a low-cost community management package. TopazPort allows an organization to create and customize its own online portal where members can stay connected and coordinate activities with one another. Topaz Port also allows organizations to keep their members up to date on club activities and news.
  ]]> Alberto Molina SureTech.com Mon, 18 Jun 2007 10:47:45 -0400 http://w99.suretech.com/4895/OneClickClubs_offers_low_cost_Virtual_Town_Square