New Features and Fixes

• Dramatically improved performance and Stability

• Support of Cached Mode in outlook for improved responsiveness in outlook

• The latest upgrades to Citrix HDX for improved video playback and performance

• The default printer is set by Citrix protocol to select the default printer from the local device from which you launched your SureDesk. If your company also has SNS Manged Network Printers, you can toggle to select the network printer you want to choose.

• Continued enhancements to our Open Compute unlimited performance architecture

• Application Updates

  o    FireFox

  o    LastPass

  o    EverNote

  o    IE 11

  o    Acrobat Reader

  o    Silverlight

  o    Flash Player

Standard:

·         7-Zip (x64 Edition) (9.20.00.0)

·         Adobe Acrobat (11.0.11) (11.0.12)

·         Adobe Flash Player 11 ActiveX (18.0.0.160) (18.0.0.209)

·         Adobe Flash Player 11 Plugin (18.0.0.160) (18.0.0.209)

·         Adobe Reader (11.0.11) (15.008.200082)

·         Box Edit (3.0.25.511)

·         Box for Office (4.0.1011.0) (4.0.1040.0)

·         Evernote (5.8.8.7837) (5.8.13.8152)

·         Google Chrome (43.0.2357.124) (44.0.2403.107)

·         Java (8.0.450) (8.0.510)

·         LastPass (3.1.95)

·         Office Professional Plus 2013 32-bit (15.0.4727....

 SureDesk 4.0.2.13

June 14, 2015

Release Notes for SureDesk 4.0.2.13

Standard:

·         7-Zip (x64 Edition) (9.20.00.0)

·         Adobe Acrobat (11.0.10) (11.0.11)

·         Adobe Flash Player 11 ActiveX (16.0.0.305) (18.0.0.160)

·         Adobe Flash Player 11 Plugin (16.0.0.305) (18.0.0.160)

·         Adobe Reader XI (11.0.10) (11.0.11)

·         Box for Office (4.0.915.0) (4.0.1011.0)

·         Evernote (5.8.4.6870) (5.8.8.7837)

·         Google Chrome (41.0.2272.89 m) (43.0.2357.124)

·         Java (8.0.450)

·         LastPass (3.1.92) (3.1.95)

·         LogMeIn Rescue Technician Console (7.3.1444)

 SureDesk 4.0.2.12

March 11, 2015

Standard software updates

• Box for Office (4.0.821.0) (4.0.915.0)
• Evernote (5.8.3.6507) (5.8.4.6870)
• Google Chrome (40.0.2214.111 m) (41.0.2272.89 m)
• Java (8.0.310) (8.0.400)
• LastPass (3.1.50) (3.1.92)
• Office Professional Plus 2013 32-bit (15.0.4693.1001) (15.0.4701.1000):
  
  • Access 32-bit (15.0.4691.1000) (15.0.4701.1001)
  • Excel 32-bit (15.0.4693.1000) (15.0.4701.1001)
  • Lync 32-bit (15.0.4693.1000) (15.0.4701.1000)
  • OneNote 32-bit (15.0.4693.1000) (15.0.4701.1000)
  • Outlook 32-bit (15.0.4693.1000) (15.0.4701.1000)
  • PowerPoint 32-bit (15.0.4693.1000) (15.4701.1001)
  • Word 32-bit (15.0.4693.1000) (15.0.4701.1001)
• Office Project Professional 2013 32-bit (15.0.4569.1504) (15.0.4693.1000)
• Office Visio Professional 2013 32-bit (15.0.4675.1000) (15.0.4691.1000)
• Mozilla FireFox (34.0) (35.0.1)
• RingCentral for Windows (6.6.10219.164) (7.0.11609.381)

Finance software updates

• QuickBooks Premier Accountant Edition 2014 (24.0.4007.2403) (24.0.4008.2403)

Latest Windows updates

• Update for Windows Server 2008 R2 x64 Edition (KB3006137)
• Update for Microsoft PowerPoint 2013 (KB2956149) 32-Bit Edition
• Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB3032359)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3002657)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3030377)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3032323)
• Security Update ...

 SureDesk 4.0.2.11

February 13, 2015

Standard software updates

• Adobe Flash Player 11 ActiveX (16.0.0.235)- (16.0.0.305)
• Adobe Flash Player 11 Plugin (16.0.0.235) (16.0.0.305
• Box for Office (4.0.820.0) (4.0.821.0)
• Evernote (5.8.1.6061) (5.8.3.6507)
• Google Chrome (39.0.2171.95 m) (40.0.2214.111 m)
• Java (8.0.250) (8.0.310)
• Office Professional Plus 2013 32-bit (15.0.4667.1001) (15.0.4675.1002):
  
  • Access 32-bit (15.0.4663.1000) (15.0.4691.1000)
  • Excel 32-bit (15.0.4675.1000) (15.0.4693.1000)
  • Lync 32-bit (15.0.4675.1000) (15.0.4693.1000)
  • NEW: OneDrive for Business
  • OneNote 32-bit (15.0.4665.1000) (15.0.4693.1000)
  • Outlook 32-bit (15.0.4667.1000) (15.0.4693.1000)
  • PowerPoint 32-bit (15.0.4673.1000) (15.0.4693.1000)
  • Publisher 32-bit (15.0.4629.1000) (15.0.4691.1000)
  • Word 32-bit (15.0.4675.1000) (15.0.4693.1000)
• Office Project Professional 2013 32-bit (15.0.4569.1504) (15.0.4693.1000)
• Office Visio Professional 2013 32-bit (15.0.4675.1000) (15.0.4691.1000)
• Mozilla FireFox (34.0) (35.0.1)
• RingCentral for Windows (6.6.10219.164) (7.0.11609.381)

Latest Windows updates

• Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB3021952)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3000483)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3004361)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3004375)
• Security Update for Windows ...

 SureDesk 4.0.2.10

January 8, 2015

Standard software updates

• Adobe Acrobat (11.0.09) (11.0.10)
• Adobe Flash Player 11 ActiveX (15.0.0.239) (16.0.0.235)
• Adobe Flash Player 11 Plugin (15.0.0.239) (16.0.0.235)
• Adobe Reader XI (11.0.09) (11.0.10)
• Box for Office (4.0.777.0) (4.0.820.0)
• Evernote (5.7.2.5753) (5.8.1.6061)
• Google Chrome (39.0.2171.71 m) (39.0.2171.95 m)
• Office Professional Plus 2013 32-bit (15.0.4667.1001) (15.0.4675.1002):
  
  • Excel 32-bit (15.0.4667.1000) (15.0.4675.1000)
  • Lync 32-bit (15.0.4667.1000) (15.0.4675.1000)
  • OneNote 32-bit (15.0.4659.1000) (15.0.4665.1000)
  • PowerPoint 32-bit (15.0.4667.1002) (15.0.4673.1000)
  • Word 32-bit (15.0.4667.1000) (15.0.4675.1000)
• Office Visio Professional 2013 32-bit (15.0.4667.1000) (15.0.4675.1000)
• Mozilla FireFox (33.0.3) (34.0)

Latest Windows updates

• Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB3008923)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3013126)
• Windows Malicious Software Removal Tool x64 - December 2014 (KB890830)
• Definition Update for Microsoft Office 2013 (KB2910926) 32-Bit Edition
• Security Update for Microsoft Excel 2013 (KB2910929) 32-Bit Edition
• Security Update for Microsoft Office 2013 (KB2726958) 32-Bit Edition
• Security Update for Microsoft Word 2013 (KB2910916) 32-Bit Edition
• Update for Microsoft Lync 2013 (KB2910927) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2889858) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2889938) 32-Bit Edition
• Update for Microsoft Office 2013 ...

 SureDesk 4.0.2.9

December 4, 2014

Standard software updates

• Adobe Flash Player 11 ActiveX (15.0.0.167) (15.0.0.239)
• Adobe Flash Player 11 Plugin (15.0.0.152) (15.0.0.239)
• Box for Office (3.8.465.0) (4.0.777.0)
• Evernote (5.6.4.4632) (5.7.2.5753)
• Google Chrome (38.0.2125.101 m) (39.0.2171.71 m)
• Java (7.0.670) (8.0.250)
• Office Professional Plus 2013 32-bit (15.0.4569.1506) (15.0.4667.1001):
  
  • Access 32-bit (15.0.4549.1000) (15.0.4663.1000)
  • Excel 32-bit (15.0.4549.1000) (15.0.4667.1000)
  • InfoPath 32-bit (15.0.4549.1000) (15.0.4569.1503)
  • Lync 32-bit (15.0.4549.1000) (15.0.4667.1000)
  • OneNote 32-bit (15.0.4549.1000) (15.0.4659.1000)
  • Outlook 32-bit (15.0.4549.1000) (15.0.4667.1000)
  • PowerPoint 32-bit (15.0.4549.1000) (15.0.4667.1002)
  • Publisher 32-bit (15.0.4549.1000) (15.0.4629.1000)
  • Word 32-bit (15.0.4549.1000) (15.0.4667.1000)
• Office Project Professional 2013 32-bit (15.0.4549.1000) (15.0.4569.1504)
• Office Visio Professional 2013 32-bit (15.0.4649.1000) (15.0.4667.1000)
• Mozilla FireFox (32.0.3) (33.0.3)

Latest Windows updates

• Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB3003057)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2978120)
• Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 ...

 SureDesk 4.0.2.8

November 6, 2014

Latest Windows updates

• Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB2987107)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2968294)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972100)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2979570)
• Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2972107)
• Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2979578)
• Security Update for Windows Server 2008 R2 x64 Edition (KB2977292)
• Security Update for Windows Server 2008 R2 x64 Edition (KB2984972)
• Security Update for Windows Server 2008 R2 x64 Edition (KB2984981)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3000061)
• Security Update for Windows Server 2008 R2 x64 Edition (KB3000869)
• Windows Malicious Software Removal Tool x64 - October 2014 (KB890830)
• Definition Update for Microsoft Office 2013 (KB2760587) 32-Bit Edition
• Update for Microsoft Excel 2013 (KB2889941) 32-Bit Edition
• Update for Microsoft Lync 2013 (KB2889929) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2760371) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2881004) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2881012) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2883095) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2889927) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2889940) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2889942) 32-Bit Edition
• Update for Microsoft OneDrive for Business (KB3000731) 32-Bit ...

 SureDesk 4.0.2.7

October 9, 2014

Standard software updates

• Adobe Acrobat (11.0.08) (11.0.09)
• Adobe Flash Player 11 ActiveX (15.0.0.152) (15.0.0.167)
• Adobe Reader XI (11.0.08) (11.0.09)
• Google Chrome (37.0.2062.120 m) (38.0.2125.101 m)
• Office Project Professional 2013 32-bit (15.0.4569.1504) (15.0.4649.1000)
• Office Visio Professional 2013 32-bit (15.0.4641.1001) (15.0.4649.1000)
• Mozilla FireFox (31.0) (32.0)

Latest Windows updates

• Definition Update for Microsoft Endpoint Protection - KB2461484 (Definition 1.185.2740.0)
• Update for Windows Server 2008 R2 x64 Edition (KB2998527)

Removed software

• MS Lync 2010 Group Chat (4.0.7577.4051)

 SureDesk 4.0.2.6

September 11, 2014

Standard software updates

• Adobe Flash Player 11 ActiveX (14.0.0.176) (15.0.0.152)
• Adobe Flash Player 11 Plugin (14.0.0.179) (15.0.0.152)
• Evernote (5.5.3.4236) (5.6.4.4632)
• Google Chrome (36.0.1985.143 m) (37.0.2062.120 m)
• Office Project Professional 2013 32-bit (15.0.4569.1504) (15.0.4649.1000)
• Office Visio Professional 2013 32-bit (15.0.4641.1001) (15.0.4649.1000)
• Mozilla FireFox (31.0) (32.0)

Latest Windows updates

• Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB2977629)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211)
• Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112)
• Security Update for Microsoft .NET Framework 4.5 and 4.5.1 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2894854)
• Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2972216)
• Security Update for Windows Server 2008 R2 x64 Edition (KB2982378)
• Security Update for Windows Server 2008 R2 x64 Edition (KB2993651)
• Windows Malicious Software Removal Tool x64 - September 2014 (KB890830)
• Definition Update for Microsoft Office 2013 (KB2760587) 32-Bit Edition
• Update for Microsoft Excel 2013 (KB2889861) 32-Bit Edition
• Update for Microsoft Lync 2013 (KB2889860) 32-Bit Edition
• Update for Microsoft Office 2013 (KB2881001) ...

 SureDesk 4.0.2.5

August 20, 2014

Standard software updates

• 7-Zip (x64 Edition) (9.20.00.0)
• Adobe Acrobat (11.0.06) (11.0.08)
• Adobe Flash Player 11 ActiveX (12.0.0.38) (14.0.0.176)
• Adobe Flash Player 11 Plugin (12.0.0.43) (14.0.0.179)
• Adobe Reader XI (11.0.06) (11.0.08)
• Box for Office (3.7.6) (3.8.465.0)
• Box for Outlook (3.6.3.9) (4.0.402.0)
• Citrix ShareFile Sync (2.9.107.0) (2.10.155.6)
• Evernote (5.1.2.2387) (5.5.3.4236)
• Google Chrome (32.0.1700.102 m) (36.0.1985.143 m)
• Java (7.0.510) (7.0.670)
• LastPass (3.0.10) (3.1.50)
• NEW: LogMeIn Rescue Technician Console (7.3.1444)
• Microsoft Dynamics CRM 2011 32-bit (5.0.9690.3448) (5.0.9690.4150)
• MS Lync 2010 Group Chat (4.0.7577.0) (4.0.7577.4051)
• Office Professional Plus 2013 32-bit (15.0.4517.1504) (15.0.4569.1506):
  • Access 32-bit (15.0.4535.1000) (15.0.4569.1503)
  • Excel 32-bit (15.0.4535.1003) (15.0.4641.1000)
  • InfoPath 32-bit (15.0.4420.1017) (15.0.4569.1503)
  • Lync 32-bit (15.0.4517.1504) (15.0.4641.1000)
  • OneNote 32-bit (15.0.4517.1003) (15.0.4631.1000)
  • Outlook 32-bit (15.0.4517.1509) (15.0.4615.1000)
  • PowerPoint 32-bit (15.0.4517.1003) (15.0.4641.1001)
  • Publisher 32-bit (15.0.4420.1017) (15.0.4629.1000)
  • Word 32-bit (15.0.4535.1000) (15.0.4641.1000)
• Office ...

 SureDesk 4.0.1.3

January 31, 2014

Standard software updates

• Adobe Acrobat (11.0.04) (11.0.06)
• Adobe Flash Player 11 ActiveX (11.8.800.174) (12.0.0.38)
• Adobe Flash Player 11 Plugin (11.8.800.168) (12.0.0.43)
• Adobe Reader XI (11.0.04) (11.0.06)
• Box for Outlook (3.6.3.9) (4.0.402.0)
• Evernote (5.0.1.1188) (5.1.2.2387)
• Google Chrome (29.0.1547.76 m) (32.0.1700.102 m)
• Java 7 Update 21 (7.0.400) (7.0.510)
• LastPass (2.0.20) - (2.5.0)
• Microsoft Silverlight (5.1.20125.0) - (5.1.20513.0)
• Mozilla FireFox (21.0) - (24.0)
• RingCentral Softphone (4.75.001.50) (5.16.001.50)

Finance software updates

• QuickBooks Premier Accountant Edition 2013 (23.0.4010.2305) (23.0.4010.2305)
• QuickBooks Premier Accountant Edition 2014 (24.0.4003.2403) (23.0.4004.2403)
• QuickBooks Enterprise v14 (24.0.4003.2403) (24.0.4004.2403)

Latest Windows updates

• KB2862330 Security Update for Windows Server 2008 R2 x64 Edition
• KB2913602 Security Update for Windows Server 2008 R2 x64 Edition
• KB890830 Windows Malicious Software Removal Tool x64 January 2014
• KB2827224 Security Update for Microsoft Word 2013 32-Bit Edition
• KB2863834 Security Update for Microsoft Word 2013 32-Bit Edition
• KB2850061 Update for Microsoft Outlook 2013 32-Bit Edition
• KB2461484 Definition Update for Microsoft Endpoint Protection Definition 1.165.3052.0
• KB2872369 Update Rollup 16 for Microsoft Dynamics CRM 2011 for Outlook
• KB2872369 Update Rollup 16 for Microsoft Dynamics CRM Language Pack
• KB2913431 ...

January 6, 2014

Overview

New SureDesk Financial SureDesk variant featuring Quickbooks.

Finance software updates

• NEW: QuickBooks Premier Accountant Edition 2013 (23.0.4010.2305)
• NEW: QuickBooks Premier Accountant Edition 2014 (24.0.4003.2403)
• NEW: QuickBooks Enterprise v14 (24.0.4003.2403)

 SureDesk 4.0.1.0

September 23, 2013

Standard software updates

• Adobe Acrobat (11.0.04)
• Adobe Flash Player 11 ActiveX (11.7.700.224) - (11.8.800.174)
• Adobe Flash Player 11 Plugin (11.7.700.224) - (11.8.800.174)
• Adobe Reader XI (11.0.03) - (11.0.04)
• Box Edit (1.1.59.0) - (2.0.17.270)
• Box for Outlook (3.6.3.2) - (3.6.3.9)
• Office Professional Plus 2013 32-bit (15.0.4481.1001) - (15.0.4517.1504)::
  
  • Access 32-bit (15.0.4454.1501) - (15.0.4535.1000)
  • Excel 32-bit (15.0.4454.1503) - (15.0.4535.1003)
  • Lync 32-bit (15.0.4481.1000) - (15.0.4517.1504)
  • OneNote 32-bit (15.0.4505.100) - (15.0.4517.1003)
  • Outlook 32-bit (15.0.4505.1002) - (15.0.4517.1509)
  • PowerPoint 32-bit (15.0.4481.1000) - (15.0.4517.1003)
  • Word 32-bit (15.0.4481.1508) - (15.0.4535.1000)
• Evernote (4.6.6.8360 (268868) Public) - (5.0.1.1188)
• NEW: Google Chrome (29.0.1547.76 m)
• Java 7 Update 21 (7.0.210) - Update 40 (7.0.400)
• LastPass (2.0.20) - (2.5.0)
• Microsoft Silverlight (5.1.20125.0) - (5.1.20513.0)
• Mozilla FireFox (21.0) - (24.0)
• NEW: RingCentral Softphone (4.75.001.50)
• NEW: Safari (5.34.57.2)
• NEW: SureTech.com Remote Support Calling Card (7.0.454)
• NEW: WinRAR 64-bit (4.20.0)

 SureDesk 4.0

June 24, 2013

Overview

Brand new SureDesk enviroment accessable from https://so4.suretech.com/.

Standard software

• Adobe Acrobat
• Adobe Flash Player 11 ActiveX (11.7.700.224)
• Adobe Flash Player 11 Plugin (11.7.700.224)
• Adobe Reader XI (11.0.03)
• Box Edit (1.1.59.0)
• Box for Office (3.7.6)
• Box for Outlook (3.6.3.2)
• Office Professional Plus 2013 32-bit (15.0.4481.1001):
  
  • Access 32-bit (15.0.4454.1501)
  • Excel 32-bit (15.0.4454.1503)
  • InfoPath 32-bit (15.0.4420.1017)
  • Lync 32-bit (15.0.4481.1000)
  • OneNote 32-bit (15.0.4505.100)
  • Outlook 32-bit (15.0.4505.1002)
  • PowerPoint 32-bit (15.0.4481.1000)
  • Publisher 32-bit (15.0.4420.1017)
  • Word 32-bit (15.0.4481.1508)
• Office Project 2013 32-bit (15.0.4433.1506)
• Office Visio 2013 32-bit (15.0.4481.1501)
• Evernote (4.6.6.8360 (268868) Public)
• Java 7 Update 21 (7.0.210)
• LastPass (2.0.20)
• Microsoft Dynamics CRM 2011 32-bit (5.0.9690.3448)
• Microsoft Lync Group Chat (4.0.7577.0)
• Microsoft Silverlight (5.1.20125.0)
• Mozilla FireFox 21.0 (x86 en-US) (21.0)

This update made improvements on the back end that allow for a faster more efficient deployment of new SureDesks.

Changes

• Behind the scenes upgrade to administration panel.
• Users with SureDesk 3.5 will need to log in with their email address as the username from now on.

This is the groundbreaking release of SureDesk service that after 14 months of testing and experience finally meets our total requirements for performance, customization AND low flat fee subscription cost.  All new users will be rolled out on this new infrastructure going forward and existing customers will be moved at no cost over the next few months. 

New Benefits

• Up to 300% increase in Internet Connectivity from the SureDesk
• Windows 7 theme
• Faster graphics acceleration and noticeably more responsive performance  
• Centrally managed updates for maximum stability and maintenance cost predictability
• We continue to build on Citrix's latext XenDesk and XenApp enterprise solutions.  Click here for more information about Citrix.
• Expanded default app list including: FireFox, Pidgin, FireFox Download, Internet Explorer 8 Download -  Note: Without the Google toolbar.  Flash Player Download - Adobe acrobat reader - Sliverlight Download (for both FF and IE), Windows desktop search download - .Net Framework 3.5 Download - LastPass Download -  Evernote -  Filezilla Download - Putty Download, Pidgin IRC Client

Fixes

• Largely eliminated lag time and completely eliminated redraw issues

Known Issues and RFEs

• As always, bandwidth issues are the key achiles heel of the service - service ...

Benefits

• Windows Professional desktop including FireFox, Internet Explorer 7, Flash player, Adobe Acrobat Reader, Microsoft Applications available as subscription add ons
• Remoted hosted virtual workstations that deliver an office networked workstation
• Configurable to any work group requirements with individual or network software, custom hardware and any personal profile data required
• secure 128 bit encrypted SSL connection to all SureDesk services and ensures your sensitive data is transmitted securely
• Workstation access anytime from any internet connected PC in the world
• Active Directory security and workgroup setup and management
• Lastest MS Outlook
• Profile and applications customize to client specification
• Latest MS Office Standard (2007)
• Integrated Office Live support (MS Office Required)
• Total AntiVirus Solution (built on AVG Enterprise)
• Hardware maintenance, repair, routine software upgrades, security patches and hardware upgrades all included at no extra charge (does not include custom features, add-ons, training or non-SureDesk infrastructure such as local desktop unless the SureDesk thin client is used)
• Active Directory Security ...

New Benefits

• Automatic software updates
• Less local disk space required for software, offering cost savings to clients
   

This is a major migration between facilities in different parts of the country.  We expect no interruptions, we appreciate your cooperation and patience as the transition is made at no cost to any of our existing SureDesk users.

New Benefits

• Custom applications supported such as QuickBooks and AutoCad
• Windows XP supported as will be Windows 7 when it is released
• Our SureDesk 1.0 infrastructure was built on technologies built by Quest and Parallels and turned out to have performance and stability issues we could not accept.  Our new infrastructure is based on Citrix Xen Desktop and XenApps to be added in the coming months that are the environment we always wanted to use, but only recently were able to implement.  Citrix offers much more flexibility and performance and is best in class in the hosted arena.  Click here for more information about Citrix.

Fixes

• Significantly improved stability
• Improved screen pixilation and clarity
• Less lag time and redraw issues