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SureMail™ User Guide

SureMail™ Tips and Tricks
Worms - Big Files - Email Chains - SPAM Tips - Using Outlook

 

Best Practice SPAM Management

 

Spammers are getting more sophisticated all the time.

A few rules of thumb to avoid spam traps:

  • Look at the email address a message is coming from and never open attachments unless you know for sure what they are before you click on any links or attachments in an email.
  • If you are ever asked to give out personal data by email, call the company to confirm the request. Bank and Paypal scammers often can get emails sent from the actual email address you would recognize!
  • If messages from friends have strange attachment names or the message does not seem to be in your friends voice, email your friend to confirm before opening the attachment.
  • Even a trusted friend can have their email hacked and send out a trojan horse with a message like "photos from my bech vacation" that actually are a trojan spam.
  • If a message urges you to send to everyone you know it is spam - even urgent warnings about viruses telling you to warn everyone you know - is a spam virus in the sense that they are trying really to clog the internet! If it was a real major threat the major news would report on it. 
  • Here is a recent spam to one of our customers which caught our attention. If you ever receive a message like below please email This email address is hidden from email harvesters via JavaScript . This email address is hidden from email harvesters via JavaScript We can always confirm the validity of such a request. You can tell this is spam since the email address is not SureTech.com:

From: "Comish, Paul" < This email address is hidden from email harvesters via JavaScript >

Date: July 28, 2010 7:02:25 PM EDT

Subject: Webmail Verification Update!

Your mailbox quota has exceeded the storage limit which is 20GB as set by your administrator, you are currently running on 20.9GB. You may not be able to send or receive new mails until you re-validate your mailbox.

To re-activate your account please click the link and login with the username and password provided for you below: http://phishingsite.com/form/use/admin-update/form1.html

Thanks and we are sorry for the inconveniences.

System Administrator.

 

If you ever have a question about if something is spam, you can always contact This email address is hidden from email harvesters via JavaScript  and we are happy to advise.

- The Solutions Team