Our team is here to help
We make it easy to get support for any aspect of your IT with just one email or phone call.
Our primary hours are work day hours, with premium support available after hours.
The easiest way to get support is to email us at:
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8 am 6 pm M-F
Business Hours
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After Hours
Premium Emergency Response Offered
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For Level 1 help desk during business hours, as well as for emergencies at any time, please phone us toll free at:
800-882-8701
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Ext. 3
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Ext. 1
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Ext. 9
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Level 1 HelpDesk
(subscribers only)
Unlimited basic technical support such as MS Word or Excel help, email questions, printer access issues, etc.
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Level 2 HelpDesk
New computers, hardware issues, new email accounts, remote access, and Macintosh support, etc.
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24x7 Emergency
Premium response times for any support request that is a mission critical issue.
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Remember you can login to your email from any internet connection at portal.office.com (for Office 365 email) or webmail.suretech.com (for Exchange 2013 email).
>Our FAQs page also offers additional information.