Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureTech Co-Founder Wins SmartCEO's Brava Award
FOR IMMEDIATE RELEASE:
SmartCEO Selects Dana Molina for Brava 2016 Award
Dana Molina selected as one of 40 executives who combine their entrepreneurial spirit with a passion for giving back to the community.
New York, NY – July 7, 2016 – Dana Molina, Co-Founder and VP of SureTech, has been ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...Solutions Specialist 1 (Microsoft Admin Level II)
Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team in administering and delivering a 99.9%+ reliable technical platform and deliver communications delight to SureTech solutions users. Detail oriented, Task-driven with great documentation writing and schedule management skills Carry out and continually improve technical service maintenance, troubleshooting and upgrades procedures to SureTech solutions. Extraordinary communication Skills Be recognized as a valued and trusted partner to SureTech management, team members and customers by facilitating timely communications and delivery of expert technical help to SureTech customers Passionate technical administrator, planner and customer care giver Level 1 technical support for SureOffice™ platform, and all SureTech™ solutions and services Persistent and consistent problem solver Technical installation, configuration and support for SureTech customer IT assets including: After hours and weekend project or emergency work when needed Self-starter who delivers with minimal direction Deliver business results, personal objectives and customer satisfaction with an eye to increasing supporting team, company and your personal growth and success Contact Information:
Maintain succinct, clear, prompt and friendly documentation as you work
Excellent relationship and team building skills
Customer service fanatic
Stress Resistant Team Builder
Technical adventurer, analytical and process focused
Proficient with Microsoft Windows, Office Apps and Server OS
