Dear SureDesk™ Users,

This morning at 9:33 am we identified an issue for some users logging in to the SureDesk environment due to an issue with Citrix license deployment.  We rebooted the servers at 10:15 am to resolve the issue and confirmed all logins were renabled by 11 am.  We are determining full fix on the root cause of teh Citrix license issue and will post additional details to this page when the root cause if resolved. 

If you have any questions, please email This email address is hidden from email harvesters via JavaScript or call 1-800-882-8701 x1.

Thank You,

- Your SureTech™ Solutions Team

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