SureDesk™ User Guide


Tips and Tricks
SureDesk - SureMail
Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files
Internet: Compatibility Mode - Pop-Up Blocker
Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix



  1. To turn on and off the pop-up blocker on Internet Explorer 10 click the gear icon in the upper right hand corner of the web browser.
  2. Select Internet Options in the drop down menu.

  4. Select the Privacy tab.
  5. Find the Pop-up Blocker section in the menu. If the checkbox for Turn on Pop-up Blocker is checked the Pop-up blocker is turned on. If the box is unchecked the pop-up blocker is off.