SureDesk™ User Guide


You must use Internet Explorer to access the SureDesk™ Remote Desktop Application. If you are using Internet Explorer 10 or later you will need to add both and to your trusted sites.

  1. Go to Tools menu.
  2. Select Internet Options.
  3. Click on the Security tab.
  4. Select Trusted sites.
  5. Click on the Sites button.
  6. Add and
  7. Go to
  8. Select the This is a private computer radio button.
  9. Put in your Email address and Password and then select Sign In.
  10. Next select the SureDesk™ group you are assigned to. The groups use an icon like this, .
  11. Click the checkbox for Don't ask me again for remote connections from this publisher and the click Connect.