Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureTech Co-Founder Wins SmartCEO's Brava Award
FOR IMMEDIATE RELEASE:
SmartCEO Selects Dana Molina for Brava 2016 Award
Dana Molina selected as one of 40 executives who combine their entrepreneurial spirit with a passion for giving back to the community.
New York, NY – July 7, 2016 – Dana Molina, Co-Founder and VP of SureTech, has been ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...Tips to Launch Your SureDesk
Login Instructions
1. Open Citrix Receiver (if not a shortcut on your taskbar, go to Start Menu and search for Citrix)
2. Enter https://SO5.suretech.com
3. Enter your username and password
4. SureDesk will open
Checking Local Computer Settings
1. Make sure your Citrix Receiver is up-to-date
2. Check to see if your browser is up-to-date
3. Confirm that the Citrix Receiver plugins are set to Always Activate in Firefox
4. Make sure your operating system is up-to-date
(Scroll below to see detailed instructions)
1. Make sure your Citrix Receiver is up-to-date
1A. Open your Control Panel and go to Programs and Features
1B. Find Citrix Receiver and check that the Version is 14.4 or greater. If so, go to step 4
If not, then continue with step 3C
1C. Right click and uninstall Citrix Receiver
1D. To reinstall go to www.citrix.com/downloads/citrix-receiver.html and click Download
2. Check to see if your browser is up-to-date
2A. Open Firefox and click Menu 
2B. Click the question mark
2C. Open About Firefox
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2D. Make sure it says Firefox is up to date, if not update Firefox
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3. Confirm that the Citrix Receiver plugins are set to Always Activate in Firefox in Firefox
3A. Go to Menu .png){kind=small}
and click Add-ons
3B. Click Plugins and find Citrix Receiver and Citrix URL-Redirection Helper Plugin
3C. Set them both to Always Activate
4. Make sure your operating system is up-to-date
4A. Open Settings and click Update & Security
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4B. lf no updates are available, then your operating system is up-to-date.
If there are updates, then update your system
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