Sections:FAQs, Help

SureSolutions™ Per Frequency Price
Always fast, always reliable cost saving solutions for all technology needs.

Fortune 500 quality for small to medium sized companies.

Computers, servers, email, phones, voice mail, prompt support, coaching, security, all your online and desktop applications – smoothly supporting your workflow!

SureTech.com brings the performance, flexibility, security and cost savings of enterprise IT to your business.

Get rid of IT hassles and worries with SureSolutions

     
SureNetwork™ Evaluation Survey  quarter hour one time $27.50
Comprehensive Solutions Plans  per user or per equipment ongoing See Below
Group Training  Per Day On Demand Upon Request
 
All SureTech.com services are payment due only upon your Satisfaction with services rendered, Guaranteed .
 
SureSolutions™ Subscription Services Per Frequency Price
SureDesk™
SureDesk™ Pro User monthly $70

Base Configuration includes:

• 2.3 Ghz Intel Xeon processors or better ($15 per average 20% core utilization)
• 2 GB of RAM ($25 Each GB)
• 30 GB Disk for OS and Applications

• Full Active Directory permissioning to secure folder access at an individual user level

Additional 50GB SureFiles™ available at $15.00

SureServer™

       
SureServer™ VPS Gold   monthly $249.95

• 2.3 Ghz Intel Xeon processors or better ($20 per average 20% core utilization)
• 2 GB of RAM ($25 Each GB)
• 30 GB Disk for OS and Applications ($12.95 per 10GB)

• All of the benefits of SureDesk™ Gold
• Full Active Directory permissioning to secure folder access at an individual user level

Additional 10GB SureFiles™ Storage available at $25

SureMail™
Enterprise Microsoft Exchange User monthly $14.95
Ultimate Anti Spam     included
Blackberry Enterprise Exchange Service  (activation is $35 per new activation) User monthly $12.95
Advanced Exchanged Hosted Archive Mail Journaling (up to 3.6GB) User monthly $16.95
Basic Mail Archiving (up to 1GB) User monthly $6.95
SharePoint per account (up to 50 MB) User monthly $2
Setup or customization of any of the above   per quarter hour see hourly rates
Additional Storage for any of the above per GB monthly $14.95

 

Non Exchange Email

Managed IMAP email service per account monthly $4.95
Email Forwards per forward monthly $2

SureFiles™
Hosted Disk Storage      
SureFiles™ Live per 10GB - SureBack™ offsite backup included per 10GB monthly $25
Data Center Disk Storage without secondary offsite backup per 10GB monthly $12.95
SureBack™
Managed Online Backup       
Offsite monitored backup up to 500GB monthly $100
Data Center Disk Storage without secondary offsite backup additional 10GB monthly $14.95

Data Center Disk Storage without secondary offsite backup per 10GB monthly $12.95

 

SureApps™ - SureDesk™ Only ($10 surcharge for local STI owned installs)

Microsoft Office Standard 2010 User monthly $19.95
Microsoft Office Professional 2010 User monthly $27.95
Microsoft Word 2010 User monthly $14.95
Microsoft Excel 2010 User monthly $14.95
Microsoft Outlook 2010 User monthly $4.95
Microsoft Access 2010 User monthly $15.95

 

SureHelp™ Unlimited Level I Remote Support

SureHelp™ 24x7 Level I Help Desk

Phone, email and remote support

 

User monthly $59.95
       
SureHelp™ Work Day Level I Help Desk ( 8am to 9 pm) User monthly $44.95

Workday p hone, email and remote support

 

     

SureHelp™ Level I Help Desk without Subscription per call   $35

 

 

Escalations to SureHelp™ Level II Help Desk (historically 30% of calls or less)

per call per quarter hour see hourly rates

 

SureNetwork™ Business Continuity and Disaster Recovery

SureNetwork™ Monitoring for PC and Server

Pro-actively administer, monitor and manage your computer assets and network

User monthly $4.95
       
Total Protection Antivirus service with Daily Monitoring User monthly $7.95
On call data sanitization and disinfection   per quarter hour see hourly rates

 

 

SureRecovery™ Snapshot (up to 50 GB) Workstation on demand $75 - $195

SureRecovery™ Archive

 

Additional Users Setup, Configuration and Changes On Demand   per quarter hour See hourly rates

 

 

 

Expanded usage session monthly $0.02

Edits and updates   per quarter hour see hourly rates

Custom Web Development   by contract contact us

 

SureOffice™  Network Server and Monitoring

       
SureOffice™ Network Server and Monitoring   monthly $299.00

SureSolutions™ On Demand Per Frequency Price
Hourly rates are for actual time spent billed in 15-minute increments. Certain designers, logo and identity developers and other subcontractors may require higher rates, quoted in advance.    
 
Flat Fee projects and Prepaid Retainers are available at discounted rates, also quoted in advance.
     
Interactive design services   by contract contact us
Custom applications   by contract contact us
Consulting, troubleshooting, on-site and remote technicians   per quarter hour

see hourly rates

 

SureHelp™ Level II Remote Support

SureHelp™ Level II Remote Support

Phone, email and remote support

    $135
SureHelp™ Level II Remote Support - after hours or weekend     $165

SureHelp™ Level II Remote Server Support

    $225

 

SureHelp™ Level II Onsite Support

SureHelp™ Level II Scheduled Onsite Support

Advance scheduled, onsite, 2 hour minimum • $55 cancelation fee if cancelled within 2 hours or appointment

 

 

  $165

SureHelp™ Level II Scheduled Onsite Support - Pre-Paid

Advance scheduled support, pre-paid, 8 hour minimum

    $130

SureHelp™ Level II Emergency Onsite Support

4 hour response time, 2 hour minimum

    $225
SureHelp™ Level II Scheduled Weekend or After Hours Onsite Support     $225

 

SureHelp™ Level II Support - NYC Metro Rates

SureHelp™ Level II Remote Phone, Email and Remote Server Support

    $130

SureHelp™ Level II Scheduled Onsite Support

Advance scheduled, onsite, 2 hour minimum

    $175

SureHelp™ Level II Emergency Onsite or Weekend and After Hours Support

4 hour response time, 3 hour minimum for Emergency Support

    $265
3 hour minimum for Weekend or After Hours Support      
       

 

 

SureDomains™ Domain Name Management and Internet Services

Domain name registration, Configuration and DNS security per Domain name yearly $49
Website and Domain Management per Domain name monthly $98

• DNS Management

• Version Control

• 24x7 Monitoring

• up to 5,000 visitors per month