Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureTech Co-Founder Wins SmartCEO's Brava Award
FOR IMMEDIATE RELEASE:
SmartCEO Selects Dana Molina for Brava 2016 Award
Dana Molina selected as one of 40 executives who combine their entrepreneurial spirit with a passion for giving back to the community.
New York, NY – July 7, 2016 – Dana Molina, Co-Founder and VP of SureTech, has been ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...Sections:Blog
Groups: Public - Suretech Content
Don't worry when you are not recognized, but strive to be worthy of recognition.
-Abraham Lincoln
-Abraham Lincoln
What a bright guy, that honest Abe... Sadly, sometimes here at SureTech.com we get the most recognition when a system has trouble. Especially business critical system, like email. So, when we do get mass recognition because of a technical failure, we prove our worthiness by identifying the problem, fixing the issue and implementing improvements to ensure the issue does not happen again. All of the previous is done as fast as humanly possible no matter what time of day or night.
However, no matter how redundant a system is, there is always a chance for "glitches". Be assured, we literally monitor our systems 24/7 and are constantly adjusting, patching, upgrading and improving our systems with the best technology by some of the brightest implementation teams available.
Please read on for the play by play of yesterday's outage:
At approximately 8:58 AM EST on 12/28/09, we experienced an issue in the Storage Area Network (SAN) supporting mailboxes hosted on the MAIL34 server. This issue removed client access to the mailboxes at this time. We troubleshooted the issue and were able to bring the SAN and server back online at 9:47 AM EST, with all mailboxes accessible by 9:57 AM EST.
We have implemented additional monitoring of the SAN in order to be quickly informed of this specific condition, so that if this issue occurs again, the downtime associated will be much shorter. We are also researching this issue further in an attempt to reduce or eliminate the possibility of it occurring again.
Please let us know if we may provide additional assistance with this.
