Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureTech Co-Founder Wins SmartCEO's Brava Award
FOR IMMEDIATE RELEASE:
SmartCEO Selects Dana Molina for Brava 2016 Award
Dana Molina selected as one of 40 executives who combine their entrepreneurial spirit with a passion for giving back to the community.
New York, NY – July 7, 2016 – Dana Molina, Co-Founder and VP of SureTech, has been ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...
Dear SureDesk™ Users,
From October 5th through October 6th we had a confluence of unrelated issues causing downtime for some users on our SureDesk environment.
We had a File Server Corruption which caused File Access issues for some users. In addition, several of our streaming Apps including LaCerte, QuickBooks and PeachTree experienced user delays. Finally, the Citrix Single Sign On plugin was not consistent and sometimes required users to re-enter their SureDesk login upon launching their SureDesk™ in order to get all streaming apps.
We addressed many of these issues this weekend by doing maintenance on the File Server, adding a redundant QuickBooks server for better performance and failover, reinstalling PeachTree and LaCerte, and testing the Single Sign On plugin for work arounds to this known bug in the latest Citrix release.
We continue to make regular updates and improvements to our infrastructure. This past week did not meet our expected SureDesk uptime and it is our commitment to our customers to continue to improve our systems to meet our 99.9% effectiveness and reliability.
If you have any questions, please email This email address is hidden from email harvesters via JavaScript or call 1-800-882-8701 x1.
Thank You,
- Your SureTech™ Solutions Team
