SureDesk™ User Guide

Change Your Password

1. On the SureDesk™ web panel go to Settings.
2. Go to the password section and click Change Password.

3. Type in your old password, then type in the new password in the two remaining fields.

4. Click Ok.

You can also change your password within the SureDesk™.

1. Go to the Citrix Bar at the top of the SureDesk™ screen and click on Ctrl + Alt + Del.

2. Select Change a password...
3. Type in your old password, then type in the new password in the two remaining fields.

Password Rules

All SureDesk™ passwords must follow the below rules.

• The password must be at least 8 characters long.
• Your password must contain characters from three of the following four categories:
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • A number (0 through 9)
  • Non-alphabetic characters (for example: !,$,#,%)