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SureMail™ User Guide


When you sign up to encrypted email you will have to activate the encryption for your SureMail™ account and install the Outlook toolbar before you will be able to use the service.


  1. You will receive an encrypted email in your inbox that will contain a link that you will click to start the setup process.
  2. You will be brought to the encryption Web Panel. FIll in your email address, name and a password. This password will be seperate from your current SureMail™ password. If you change your SureMail™ it WILL NOT change your encrypted email password.
  3. Click Register.
  4. Click Done! Log me in.
  5. This will log you into the encrypted email web panel. To install the Outlook plugin click on Enable with Office Outlook button on the left hand side of the screen.
  6. Next you should follow the on screen instructions by closing Microsoft Outlook and the downloading the plugin by clicking on Download MS Outlook Toolbar.
  7. After you install the plugin click the Activate with <Your organization name> Secure Email button an confirmation email will be sent to your inbox.
  8. In Outlook by double-clicking on the confirmation email.
  9. You may have to restart Outlook in order for the changes to take effect.