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8 Tips for a Healthier Laptop

Mashable, in conjunction with GeekSugar.com, unveiled 8 tips for keeping your laptop computer in tip-top shape. Show your computer some love this Valentine’s Day with these simple fixes!


Your LinkedIn or eHarmony Passwords May Be Hacked!

A Russian hacker has recently stolen up to 8 Million passwords from the popular LinkedIn and eHarmony websites. Was your password one of them? Find out here.


Privacy Policy

Your information will never be sold or abused. We guarantee you will never receive any spam from us or as a result of sharing any information with us, period.   Our Team is dedicated to providing useful services and we stand behind your satisfaction. If you have any concerns or ...

Outage Details for MS Exchange February 10, 2015

Outage Details for MS Exchange February 10, 2015  Dear SureMail™ Users, On February 10th, 2015 we had connectivity slowness from 2 pm EST to 3:30 pm EST.   The slowness on the system was caused by network hacking attempts which slowed down the server farm.  Security is our utmost priority and we are pleased we were able to ...

Outage Details for MS Exchange November 5th, 2014

Outage Details for MS Exchange November 5th, 2014  Dear SureMail™ Users, On November 5th, 2014 latencies were observed on eight Exchange 2013 servers around 8:00 am EDT. These latencies reduced the speed of the mail flow and affected the Outlook Web Application (OWA). We diagnosed the issue by working with our equipment vendor and Microsoft. A maintenance ...

Outage Details for MS Exchange October 30th, 2014

Outage Details for MS Exchange October 30th, 2014  Dear SureMail™ Users, On October 30th, 2014 we partially lost connectivity to our site 2 datacenter at 3:39 pm EDT. Four minutes later, at 3:43 pm EDT, connectivity was completely lost. Network connectivity went back to normal at 3:52 pm EDT but services took longer to recover. The network ...

Outage Details for MS Exchange April 7, 2014

Outage Details for MS Exchange April 7, 2014  Dear SureMail™ Users, On April 7, 2014 we experienced outbound and inbound delay for some users on our MS Exchange 2010 servers starting at approximately 1:30 pm. The issue started at around 1:30 pm EST and we identified the issue by 2:45 pm EST. There was an issue with ...

Connection Issue Details for MS Exchange 2013 - March 1 to March 6, 2014

Connection Issue Details for MS Exchange 2013 - March 1 to March 6, 2014 Dear SureMail™ Users, we experienced MS Outlook connectivity issues for some users on our SureMail™ MS Exchange 2013 from March 1 to March 6, 2014. From March 1 to March 5 some of our Hosted Exchange 2013 users experienced difficulty in accessing their mailboxes through MAPI (Outlook) or ActiveSync protocol.  The ...

Outage Details for MS Exchange February 4, 2014

Outage Details for MS Exchange February 4, 2014  Dear SureMail™ Users, On February 4, 2014 we experienced MS Outlook connectivity issues for some users on our SureMail™ system. The issue started at about 12:30 PM EST and services were fully restored for all users by 1:40 PM EST. The issue came from one of the SureMail™ Front ...

Outage Details for MS Exchange November 13, 2013

Outage Details for MS Exchange November 13, 2013  Dear SureMail™ Users, On November 13, 2013 we experienced intermittent connectivity issues for some users on our SureMail™ system. The issue started at about 12:00 PM EST and services were fully restored for all users by 12:10 PM EST. There was hardware failure on one of our Exchange servers ...

Mac Flashback Virus - What To Do if You're Infected

Russian antivirus company Dr. Web recently reported that 600,000 Mac's are now infected with the "Flashback" trojan virus. Read on to see if your machine is infected and what you can do to remove the virus and make sure it doesn't come back.


Outage Details for MS Exchange August 5, 2013

Outage Details for MS Exchange August 5, 2013  Dear SureMail™ Users, On August 5, 2013 we experienced intermittent connectivity issues for some users on our SureMail™ system. The issue started at 9:45 AM EST and became more consistent at 10:02 AM EST. Services were fully restored for all users by 11:10 AM EST. There was an issue ...

Outage Details for SureDesk April 22, 2013

Outage Details for SureDesk April 22, 2013  Dear SureDesk™ Users, On April 22, 2013 we experienced a service outage for some users on our SureDesk™ environment. At approximately 8:15 AM EST we began experiencing log-in issues for some users due to a Citrix networking issue with the Netscaler device, which enables log-ins to the hosted desktop and all ...

Tips and Tricks to Keep your Password Strong, Memorable, and Safe

Creating a strong password is one of the most important (and overlooked) security measures you can take to ensure cyber security. Luckily there are easy ways to generate passwords that are strong AND easy to remember. Read on for useful password creation tips, what to avoid when crafting a password, and helpful alternatives for password storage.


Outage Details for SureDesk February 25, 2013

Outage Details for SureDesk February 25, 2013  Dear SureDesk™ Users, On February 25, 2013 we experienced a service outage for some users on our SureDesk™ environment. At approximately 12:45 PM EST we began experiencing a service slowness for some users on our SureDesk environment. Issues were found with the network hubs in Houston, Texas where the was ...

Outage Details for MS Exchange February 14, 2013

Outage Details for MS Exchange February 14, 2013  Dear SureMail™ Users, On February 14, 2013 we experienced a service outage for some users on our SureMail™ system. The issue started at 8:45 AM EST and services were resumed by 8:55 AM EST. There was an issue with one of our application firewalls which resulted in Exchange connectivity loss ...

Outage Details for MS Exchange February 1, 2013

Outage Details for MS Exchange February 1, 2013  Dear SureMail™ Users, On February 1, 2013 we experienced a service outage for all users on our SureMail™ system. The issue started at 7:22 AM EST and services were largely resumed by 7:59 AM EST. There was a residual issue with 1 server that caused some service connectivity problems to ...

Cybercriminals Now Making House Calls

The old "phony call from Microsoft" scam is back, reports Daniel Wesemann of Internet Storm Center. By impersonating Windows Tech Department, cybercrooks are gaining access to unsuspecting computers and causing boatloads of no-goodness. Read on for more info on their tactics and how to report them.


How to Link to Another Webpage

How to Link to Another WebpageWithin the Page's Content: While editing a page, highlight the text you want to be the link. Then, click on the globe icon  in the content editor tool bar type in the domain you want to link to. Click on the Target tab and New Window (_blank) so that it will ...

SureTech Wins Business Plan Contest at WOBI

Dana Molina, COO of SureTech.com, delivered the winning business pitch at WOBI’s Entrepreneurial Networking Conference “Business on Edge: Igniting Your Vision with Barbara Corcoran.” Ms. Molina was selected out of two hundred participants to compete in delivering a live pitch to a panel of Entrepreneurs, including Barbara Corcoran from ABC’s hit reality show Shark Tank. Ms. Molina's pitch was chosen as the winner out of the three presenters.