Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureTech Co-Founder Wins SmartCEO's Brava Award
FOR IMMEDIATE RELEASE:
SmartCEO Selects Dana Molina for Brava 2016 Award
Dana Molina selected as one of 40 executives who combine their entrepreneurial spirit with a passion for giving back to the community.
New York, NY – July 7, 2016 – Dana Molina, Co-Founder and VP of SureTech, has been ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...No Power? No Problem!
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A customer recently experienced a power outage. While this may send some businesses running for the hills, they welcomed this disruption with open arms. Allow me to explain…
Princeton Friends School Case Study
“I’m so glad SureTech.com kicked some of our IT to the cloud,” said Mary D’Amore, Director of Technology for Princeton Friends School, as she discussed the restructuring of the School’s IT system. “Over a period of eight months SureTech.com provided a breadth of specialized support coupled with more efficient hosted solutions...
Customizing the Summary that Shows in a List of Posts
If you don't like the auto generated summary that's showing in your list of posts, you can customize what appears. Enter the text you would like to have as the summary for that post in the Summary type in box when you are editing the article and this will then ...Li-Lac Chocolates Launches New Website
This week SureTech.com launched Li-Lac Chocolate’s new webstore, www.Li-LacChocolates.com. Be sure to check out their unique chocolate creations - just in time for Halloween! Li-Lac Chocolates has been a Greenwich Village icon since 1923. During the past 90 years...
Dear SureDesk™ Users,
From October 5th through October 6th we had a confluence of unrelated issues causing downtime for some users on our SureDesk environment.
We had a File Server Corruption which caused File Access issues for some users. In addition, several of our streaming Apps including LaCerte, QuickBooks and ...Outage Details for MS Exchange October 4, 2012
Dear SureMail™ Users,
On October 4th, 2012 we experienced slowness for all users on our SureMail™ system.
The issue started at 11:12 AM EST and subsided at approximately 5:16 PM EDT. We are continuing to troubleshoot and have opened an incident with Microsoft to determine the root cause of the ...Beef Up Your Facebook Business Page in 7 Easy Steps
There's no doubt that Facebook has become a cultural phenomenon; spawning movies, custom apps, books, and even a phone with a built-in Facebook share button. While there have been plenty of blog posts written about how and why people use Facebook, I’m more interested in how businesses – especially those on a shoestring budget - can use the service.
Static and Dynamic IP Addressing Differences
Overall Dynamic is the best practice standard. With the Hardware and Software Technology currently in place the downside of the Dynamic IP Addressing Scheme has been countered. In a best practice network Static is used for Important Servers, Routers and specific peripherals that require high demand consistent access. Other peripherals should be given a reservation in the Dynamic Addressing Server or DHCP (Dynamic Host Configuration Protocol) Server which will give the ease of Dynamic Addressing with the consistency of Static Addressing when they need consistent access, e.g. Printers, Scanners, IP Cameras.
10 Ways to Embrace Flexible Work
By 2013, an overwhelming 93% of organizations will offer a flexible work policy. Help your organization adapt to the modern flexible work environment by checking out the Citrix Brief found below.
Outage Details for MS Exchange September 20, 2012
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Dear SureMail™ Customers,
We are happy to report the SureMail slowness issues some users experienced earlier today has been resolved.
The problem was caused by an update to 1 of our 5 anti-virus engines triggering a condition on 2 of our Exchange 2010 mailbox servers that resulted in a service outage for mailboxes located on those servers. The condition was first reported at 10:45 AM EST and due to the complex nature of the issue, it took until 11:23 AM EST to resume normal mailbox access on one of the servers and until 11:38 AM EST to normal mailbox access on the second server. There may have been some lag time for some users to feel the full effects of the fix.
For the future, we have fixed the way these updates are triggered. Furthermore, we are adding several system monitors so that we can detect and resolve this type of issue right away should it come up again in the future.
If you are still experiencing any delays or issues with your email, please contact our HelpDesk support so we can help you right away at 1-800-882-8701 x1 or This email address is hidden from email harvesters via JavaScript
-Your SureTech™ Solutions Team
Why Massmind Portal Pretty Much Rules
In short, Massmind Portal provides:
A robust content management system
A community management system to promote participation of your audience with your website
Broadcast tools to communicate via email with your audience
Integration into a larger network through which we can easily promote your content, events, and promotion ideas
...6 Ways to Boost Sales With Tech
Small businesses that are smart about leveraging technology can start to see impressive sales improvements and achieve great things. Check out this article for some easy ways to make tech work for you.
Aspetuck Land Trust Launches New Website
This week SureTech.com launched Aspetuck Land Trust’s new website. Check out some great land preserves in Connecticut, read about their guided hikes, donate, volunteer, protect land, or just say hello! Fully detailed preserve pages featuring history, maps, and easy-to-follow directions will get you excited about exploring the great outdoors again.
How to Undo Changes / Use the History Button
If you saved an edited version of a page on your site and realize that you did not like the changes you made, you can retrieve previous versions of that page on the site.
All you need to do is go to that page on the site
Click the History ...Helpful Links to Login Page and Admin Menu
Site Login Go to http://YOURDOMAIN/login Admin Menu Got to http://YOURDOMAIN/Admin_Menu This offers links to lots of helpful toolsHow to Insert Images in a Page
If you want to add an image to page you can upload an image from your computer or use an image already uploaded to the server.
Click on the picture image in the content editor tool bar.
If the image you want to use is already on the server click ...How to Edit your Existing Banner or Add a New One
Edit the Current Banner
First find the banner image on the site by one of the following methods from the Admin Menu:
Site Content and Layout
Click on the link for the banner (do not click change, that would mean you want to select a different banner not edit ...How to Edit User Subscriptions & Passwords or Remove a User
To change subscriptions or groups a person belongs to:
In the Admin Menu click allUsers
Search for the User Name
Click on the User Name
Click Manage Subscriptions link at bottom
Check or uncheck the mailing group(s)
To edit a user information (address, password, change email)
In the Admin ...How to Easily Add a Recurring Event
Create a New Event with the first day the event is occurring and all the details
Tip: Use the Quick Links side panel to add an event or go to http://your domain/new/autouserevent
After you hit save, in the top right of the event post you will see Copy in ...How to Add Sections to the HomePage
Once you have created your section list, it is easy to have this show up on the homepage. Follow these steps;
